If you are not satisfied with the products purchased, contact Australia Owned 4wd at firstname.lastname@example.org to obtain a Return number. All items must be returned within 5 days after purchase in their original packaging and condition and the product must not be used, damaged, missing components or manufacturer’s documentation. There are no returns after 5 days of the day delivered. Refunds do not include shipping costs. The customer must pay the return shipping cost. There are no refunds or changes on any special order items.