Warranty Terms


Customer Satisfaction

If you are not satisfied with the products purchased, please contact AUSTRALIA OWNED LLC. for a RGA number. All items must be returned within 30 days of purchase in their original container and condition and the product must not be used, damaged, missing components or manufacturer’s documentation.  Returns are subject to a 20% restocking fee. Refunds do not include shipping costs. The customer will need to pay the return shipping cost. No refunds or exchanges on any special order item.

Product Warranties

AUSTRALIA OWNED LLC offer 1 year warranty coverage in shocks absorber, Coil Spring, Maxlift, bullbars, Rear Bars, Extended Ball Joint. Diff Drops and parts of suspension.

This warranty does not apply to:

  1. Goods bought for industrial, mining or agricultural use,
  2. Goods bought for resupply or resale,
  3. Goods no longer required by Buyer, (4) Goods incorrectly chosen by Buyer; or
  4. Goods modified or altered by Buyer (including changing colour). 
  5. Rubber or Bushings in any suspension parts.

Buyer agrees to indemnify and hold AUSTRALIA OWNED LLC. harmless from and against any loss, injury or damage, to person or property, that extends beyond the warranties set forth above, whether the claims against AUSTRALIA OWNED LLC. or the damages are incidental or consequential. All warranty claims must be submitted via original purchasing store or chain, unless otherwise arranged.

Proof of original purchase must be presented upon request.

Defective or Missing Items

If you receive a defective item, the wrong item or the wrong quantity, please immediately contact AUSTRALIA OWNED LLC. All claims must be made within 5 days of receipt or delivered day.